Get Adobe Flash player

Testimonial Page

 “Great service and knowledgeable as always. Perfect aquatic supplies”

“Just wanted to pass on a huge thank you to Megan and her colleague. They had a great approach with the children and managed to keep a rather exuberant bunch of kids focused on the animals.

“The children had a brilliant time and I have had lots of positive feedback from parents & children alike. It was great to see the kids enjoying such a great mix of animals and lots of fears being conquered, or at least lessened!”

“Just wanted to say a massive thankyou to James and Megan, the party animals made my daughters day!! The animals were fab and the guys made sure all of the children got to hold and learn about the animals on display! I definately recommend to everyone!!Thanks again”

“Would just like to say – a massive thank you for the great fish tank – wow its amazing.”

“The pet therapy was fantastic  – We have the most brilliant photos and the residents really enjoyed this.  Thank you so much.”

“I know one of the reasons you won, your brilliant staff! You all bend over backwards to help us and nothing is too much trouble. What you guys don’t know about your animals isn’t worth knowing, so have a drink and give yourselves a pat on the back!! You deserve it”

“Fantastic customer service! Thanks Mark for your great and valuable advice!! Congrats for your award!”

“Been in 3 times now whilst setting up our new tropical fish tank, and dealt with 3 different members of staff. On each occasion I have received FIRST CLASS service, with a smile, and much needed EXPERT advice from all involved.
The time the staff have spent answering my questions, and offering free advice is spot on!
Thank You to all of you :)”

“Today was my first time coming to Aquatic Finatic , the staff were excellent.On arrival I was greeted by multiple staffall asking if I was ok and if I needed any assistance just to ask. When it came to picking some fish out to buy I had an idea on what I wanted so I just asked if the fish I had seen were going to make good tank mates. A member of staff called Mark gave me some great advice on what would go ok with my tank and even improve it. After looking around and talking alot I came to the conclusionwhich 10 fish I was coming away with. As I had driven along distance to aquatic finatic the staff bagged and packaged the fish I bought into a polystyrene box for a safe journey back home. All in all the staff were great. All the tanks looked great. You can tell this is a company that takes pride in their work.I look forward to going back very soon.”

“We have been going to Aquatic Finatic for years now. Every time we go in the shop we are greeted by the friendly staff and they always ask how they can help us. Nothing is ever too much trouble for them and they are all very knowledgable. On our latest visit, Kayleigh in particular was fantastic helping us choose our new pet rabbit with our two very excited little boys! She could answer all our questions about it and made sure we were fully sorted with all we needed for our new pet. They keep a large selection of animals who are all looked after in fantastic condition. Everything you need for your pets is there. Would definitely recommend this place.”

“Good variety of fish to choose from, as well as other pets from rabbits to reptiles. They also stock various pet foods . friendly staff.”

“Whilst travelling from Newcastle to Lancashire with a 6ft Tank and 50 Tropical Fish, which we had purchased for my son for Christmas, we had a fish emergency. One of the bags sprung a leak, thanks to a spikey catfish – With time running out, we had to act fast, and thanks to Google Maps we were directed to Aquatic Finatic.
Despite not putting any business their way, the staff were more than happy to help. Our fish who were looking rather sorry for themselves, were given new bags, and new supply of oxygen – These actions saved our fish. And on top of this the lovely lady, whose name escapes me, supplied her bags and time free of charge – I wish you were closer, as i know that my son who is fish mad, would become a regular visitor.
Thankyou from us all – You certainly saved the day – You will be glad to know that the fish are now settled into their new home, and looking good.
If you get a chance to visit, VISIT..You will not be disappointed. A great set up, with tons of stuff to see..
Once again, a very BIG thankyou from us all.

The Tomes Family..”

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>